Learner help
Follow accurate steps for enrollment, progress, course completion, exams, and certificates.
Open Help CenterSupport
Find the right path quickly
Use the guided resources below. This local release does not pretend to send messages when no support-delivery service is configured.
Account access
Signed-in learners can review their account and update supported profile or password details.
Open profileVerify a credential
Certificate verification is public and does not require an Kogito Academy account.
Verify certificateReporting a local-build issue
Include the page address, the action you took, the exact visible error, your user role, and whether the problem persists after a refresh. Never include your password, refresh token, access token, or private certificate download data.
A real support email or ticket endpoint must be configured before a message form is enabled in production.